Booking and Ticketing 

ASR and Infant Policy
Booking Class for ANA Domestic Flights
Codeshare Flights   
Fare Desk Pricing
Fare Rules
Fuel Surcharge
Request to input SSR Code for Customer Contact Information
Rules and Penalties on Married Segment Control
Ticket Validity
Ticket Voiding Guidelines
India Goods and Service Tax (GST)

Special Fares

Group Bookings
Star Alliance Around-the-world Fare
Star Alliance Circle Pacific Fare

Policies &
General Rules

ADM/ACM Policy on/after April 1, 2021
Agent Commissions
ANA Booking Policy
ANA Distribution Policy
Compliance with U.S. DOT “NPRM Airline Ticket Refunds and Consumer Protections”