Sales Support Team
Monday - Friday : 6:00AM - 5:30PM (Pacific Time)
Saturday, Sunday and National Holidays : Closed
Customer Service Center
Airport Lost and Found
For items lost on board, please contact the airport Lost and Found here
United States Department of Transportation (DOT)
Aviation Consumer Protection and Enforcement
Postal Mail: 1200 New Jersey Ave SE. Washington, DC 20590
ANA Customer Relations & Services
For general inquiries about Reservation and/or ANA Mileage Club, or for comments or complaints regarding your passenger's recent experience with ANA, please write to us.
AMC members; Please click here
Non-AMC members; Please click here
*For non-AMC members, this feedback is for customers who reside in the Americas only.
If you reside other than the America, please click here and find the appropriate contact for your inquiries.
ANA Customer Relations & Services, The Americas
21250 Hawthorne Blvd, Suite 200
Torrance, CA 90503