Refund
Any refund of fares, taxes, fees, and charges will be made no later than 30 days after the expiration date of the Ticket
- Totally unused tickets
Valid for 1 year and 30 days from the ticket-issuance date
(e.g) 01DEC 2022 Ticketing = 01DEC 2023 Expiration > Refund by 31DEC 2023
- Partially used tickets
Valid for 1 year and 30 days from the outbound travel date
(e.g) 01DEC 2022 Ticketing > Traveled outbound on 01DEC 2023 = 01DEC 2024 Expiration > Refund by 31DEC 2024
Exchange
- Totally unused tickets
Valid for 1 year from the ticket-issuance date
(e.g) 01DEC 2022 Ticketing > Must depart on/before 01DEC 2023 = 01DEC 2024 Expiration
- Totally unused tickets with previous exchanges
Valid for 1 year not from the date that the original ticket is issued but from the date that the ticket is exchanged.
(e.g) 01DEC 2022 Ticketing > Exchange on 01DEC 2023 to travel on 01SEP 2024 = 01DEC 2024 Expiration
- Partially used tickets
Unless otherwise specified in the fare rule, travel must be completed within 1 year from the outbound travel date. (e.g)
TYO - NYC - LAX - X/TYO - OSA
↓ ↓
Departure 01DEC 2022 Must depart on/before 24:00 of 01DEC 2023
View more details in our Conditions of Carriage
https://www.ana.co.jp/en/jp/guide/terms/int-conditions-of-carriage/#anchor013