Name Correction Waiver
For Travel Agency in the US, CA, MX, BR, PE
ANA prohibits name changes to the PNR or ticket. However, if a name correction is required, please refer to the following conditions to make modifications to the PNR and ticket.
1. Permitted Corrections:
2. Applicable Ticket:
Option 1: Exchange
**Please contact ANA Sales Support to verify the new name and that the booking successfully reflects correctly in ANA's system, otherwise it may result in an automatic cancellation.
Option 2: Issue a new ticket/cancel original
This option is available when Option 1 is not possible. This option will essentially permit a full refund of the original ticket with the incorrect name with the condition that a new ticket with the correct name is purchased.