Dear Travel Partners,
ANA has created the following temporary special ticket handling policy for Typhoon Lan.
Passengers are allowed One time Change or Refund with No charge provided the following conditions are met. Any subsequent changes are subject to all applicable fare rules and adjustments for taxes/fees/charges/fares.
Applicable Tickets
- Ticketing Carrier: ANA (NH 205) ticket(s)
- Point of Sale: USA, Canada, Mexico, Brazil and Peru
- Applicable Flight: NH International flights to/from NRT, HND, and KIX
- Applicable Fare: All Fare types
- Original Travel Date: Flight departure/arrival August 15 - 16, 2023
- Ticket issued on/before: August 11, 2023
For Japan Domestic flights, please contact ANA Sales Support for eligibility.
Waiver Code: WJPNCR2308
Agency Handling
[Rebooking and Exchange]
- Change is permitted once.
- New Travel Date: -/+ 7 days of original flight
(*) If no alternative flight is found within this period, the first available flight may be taken.
- Involuntary reissue is permitted with the original booking class using the Waiver Code in the Endorsement Box of the reissued ticket.
[Refund]
Involuntary Refund is permitted using the waiver code in the Waiver Code Box or Refund Application Box of the ARC/BSP Reports.
Tickets other than stated above shall be handled in accordance with involuntary handling by ANA. Please contact ANA Sales Support for further assistance.