Reservation

GENERAL RULES

• ANA Booking Policy
• ANA Distribution Policy for IATA Travel Agents
• Last Minute Booking/Reservation
• Married Segment Control (MSC) Policy
• Request to input SSR Code for Customer Contact Information

RESERVATION HANDLING AND PROCEDURES

• Booking Class for ANA Domestic Flight
• Expectant Mothers and Families with Children
• Child
• Baggage

GROUP RESERVATION HANDLING AND PROCEDURES

• Group Booking Procedure

IMMIGRATION INFORMATION

• Secure Flight Program (SFPD)
• Advanced Passenger Information (APIS)
• Electronic System for Travel Authorization (ESTA)
• Passengers Holding Chinese Nationality Transiting in Japan 

SERVICES

• Advance Seat Request (ASR)
• Special Meals (SPML)
• Animal in Hold (AVIH)
• Passenger Who Requires Assistance